NEWS

Former Remington Hospitality CEO Sloan Dean launches AIHG, an AI-native hotel management company using 60-plus autonomous agents to cut back-office costs and target 500+ basis points of GOP margin improvement for owners.

IHG Hotels & Resorts partners with Chicken Shop Date creator Amelia Dimoldenberg for a global social campaign, featuring a loyalty-exclusive hotel package available at three U.S. properties.

A hospitality manager reflects on growing up beside a storied Canadian resort hotel, and how early encounters with its exclusive world sparked a four-decade career in the industry.

Loews Hotels launches Active Stays, a portfolio-wide wellness program with in-room workouts, destination movement experiences, and recovery options, rolling out across all U.S. properties from September 9.

Anana captures demand intelligence from guest calls, chats, and emails before they become bookings, surfacing structured commercial insights for hotel teams through a five-component AI workspace.

U.S. hotel RevPAR fell 6.2% for the week ending 12 September 2026, ending a 21-week growth streak as the Labor Day calendar shift drove mid-week year-over-year declines.

Calistoga Spa Hot Springs replaced a 20-year-old system with Mews PMS and RMS, achieving 50% online check-in adoption aided by on-site staff onboarding.

Folio and M3 have launched a bi-directional integration connecting procurement, invoice automation, and accounting, with hotels able to go live within 24 hours of M3 provisioning access.

Based on ~5,000 U.S. hotels, HPOR fell 3.1% (Full Service) and 3.5% (Select Service) in H1 2026 year over year, helping drive GOP margins up 3.6 points despite rising wages.

The Broadmoor's reservations manager explains how proactive follow-up calls to guests who didn't book generated nearly $1M in direct revenue over three months.

Colliers' H1 2026 U.S. report shows luxury and upper-upscale brands posting 4–8% RevPAR gains while midscale and economy segments remain under pressure from budget travelers and excess supply.

A practical guide for procurement and operations managers covering linen thread count specs by property tier, amenity kit decisions, par stock formulas, and supplier evaluation criteria for US hotels.

Expedia Group and PredictHQ research finds 18 major US summer sports events projected to draw 4M+ attendees, with $259M in accommodation spend and bookings averaging 62 days in advance.

Inn-Flow's new integration connects its Accounting and Procurement modules, giving hotel teams real-time budget, forecast, and open PO data within the purchasing workflow alongside AI-driven guidance.

HFTP and Hospitality Upgrade hosted 76 CIOs and industry professionals in Milwaukee for the 24th annual CIO Summit, covering AI, cybersecurity, payments, and hotel economics.

UrVenue is hosting an interactive technology showcase at its new Las Vegas Strip HQ on Sept. 30, offering guided sessions on experience inventory, guest journey management, web design, and its OpenTable integration.

Unifocus launches Claira, an AI-native end-to-end workforce and operations platform built for hoteliers, with a specific focus on the historically underserved select-service segment.

Extended Stay America's annual Dallas conference highlighted franchise growth since 2018, doubling its franchised hotel count, and recognized top-performing owners across operations, guest experience, and development.

ILHA's INSPIRE 2026 conference, set for December 15-17 at JW Marriott Bonnet Creek in Orlando, adds sessions on AI ROI, wellness science, and human connection in luxury hospitality.

AIHA and HotelLogic audited 343 PMS vendors globally, finding only 7% publish fully public API documentation, with 18 platforms scored across 10 dimensions including AI readiness and developer experience.