NEWS

Amadeus, a leading travel technology provider, has expanded its partnership with Canary Technologies, the hospitality industry’s leading guest experience platform. The new agreement will integrate Amadeus’ best-in-class service optimization solution HotSOS with Canary’s #1-rated AI-powered Guest Messaging solution.

M3, the industry leader in cloud-based financial and data management solutions for the hospitality industry, is excited to announce the continuation of its strategic partnership with SIB, a trusted expert in expense reduction and operational optimization, to unlock exclusive access and opportunities to M3 customers. Together, M3 and SIB offer a seamless blend of technology […]

Accor, a global leader in hospitality, has signed an MOU with the Indian School of Hospitality (ISH) to create a structured pathway for future hospitality leaders. This collaboration establishes a specialised Postgraduate Programme (PGP) in Sales and Revenue Management, ensuring Accor has access to a highly trained, business-ready workforce aligned with its growth strategy in […]

The hospitality industry, like much of the global economy, is facing an uncertain road ahead. From fluctuating tariffs and inflation to wavering consumer confidence and international travel slowdowns, macroeconomic forces are pressuring our sector in 2025. While the word “recession” remains speculative, the signs of a travel downturn are present – and hoteliers must prepare […]

In the battle for direct bookings, hotels face intense competition from OTAs’ marketing power in the online space. In 2024, the four largest players—Expedia Group, Booking Holdings, Airbnb, and Trip.com Group—spent $17.8 billion on sales and marketing.

Travelodge Group has seen positive financial results for the year 2024, with a slight increase in revenue. The group continues to focus on expanding its presence in the UK and Spain through new acquisitions and hotel openings, solidifying its position in the budget hotel sector.

Hyatt Hotels Corporation (NYSE: H) has been recognized as one of the “100 Best Companies to Work For,” an annual list of U.S. companies with outstanding workplace cultures according to Fortune and global research and consulting firm, Great Place To Work. Hyatt has earned a spot on this prestigious list for 12 consecutive years, making […]

MCLEAN, Va. – Today, Hilton has been named the No. 1 Best Company to Work For in the U.S. by Great Place to Work and Fortune for the second consecutive year. The ranking represents a significant milestone for Hilton, marking its 10th appearance on the prestigious list and fourth overall ranking in the No. 1 […]

Today, The Football Association and Hilton announce a three-year partnership, with Hilton becoming Official Hotel Partner of the England football teams. This includes Wembley Stadium and St George’s Park and will see Hilton support the Three Lions and Lionesses at every home and away match.

Customer Alliance today released its 2025 report: The ROI of Guest Review Management for Short-Term Rentals, revealing that 83% of surveyed guests would be willing to pay more for properties with a higher number of positive reviews compared to similar properties.

Are you a hotel manager contemplating your next career move? Or, are you hotel management graduate, exploring the progression opportunities in your field? You’re in the right place. The hospitality industry offers diverse career pathways for individuals with strong hospitality management skills and a passion for service excellence. This article explores potential career options following […]

Proper Hospitality, Rosso Development and Midtown Development announce the launch of Midtown Park Residences by Proper, a transformative luxury residential tower set within a $2 billion mixed-use development, poised to reimagine nearly 5 acres in the heart of Midtown Miami. Anchored by lush open areas including two public parks and pedestrian paseos connecting Midtown to […]

Let’s face it: the standard hotel Instagram post has become all too familiar. A perfectly fluffed bed. A sun-drenched suite. A caption reading something like, Your dream escape awaits. Book now. Sure, the photo might be beautiful. The lighting is just right. But let’s be honest—how often do posts like that actually spark meaningful engagement […]

If you’ve watched hotel sponsorships lately you may have noticed: the name they are advertising aren’t the company or hotel brands. Instead of Marriott or Accor, it’s Bonvoy or All. These loyalty programs are becoming the central identity of the big hotel groups—and that’s by design.

Ever been stuck in a long airport restroom queue, staring at an occupancy screen, wondering why one side is packed and the other is empty? Now, if you’re like me, you probably saw this and thought… This could be optimized!

The theme of this year’s IHIF event was ‘own the moment’ and the mood of the gathering was of a sector whose moment has come, but was at risk of being destabilised by the current geopolitical environment.

The Ritz-Carlton Yacht Collection reaffirms its position as the leader in ultra-luxury yachting experiences with the unveiling of its new global brand campaign, “Unlike the Rest.” This distinguished campaign celebrates the transformative power of travel while inviting discerning travelers to discover a new standard of unparalleled hospitality and bespoke offerings at sea.

JMA Ventures, a leading real estate investment firm, today announced the transformation of the former Hampton Inn & Suites Truckee into the Martis Valley Lodge. This new upscale hotel, managed by Schulte Hospitality Group will be part of the Hilton Tapestry Collection brand. The property will refine hospitality in the region, offering a unique blend […]

Grand Hyatt Atlanta in Buckhead unveils the completion of its multi-phased renovation aimed at reimagining every facet of the guest experience. In collaboration with DLR Group, a leading design firm specializing in hospitality interiors, and the architectural experts at designONE studio, this renovation incorporates thoughtfully curated upgrades, including revamped accommodations and newly imagined spaces for […]

In this week’s episode of Hotel Moment, Bashar Wali, Founder and CEO of Practice Hospitality, joins Revinate CMO Karen Stephens with several honest perspectives on how hoteliers can clean up operations and become better stewards of hotel stays rooted in emotional intelligence.