NEWS

From property management systems to guest apps and revenue management software, there’s so much out there to help hotels digitise operations that the tech market is overwhelming decision-makers. But what are the three things hoteliers are really looking for in technology today?

The hospitality industry stands at the threshold of a transformative era propelled by rapid technological advancements. Innovations in software, hardware, and digital solutions are revolutionizing guest experiences and streamlining operations for hotels, resorts, restaurants, and tourist attractions.

San Diego, CA – Cloudbeds, the premier hospitality management software platform, has today announced it has been named as part of the Deloitte Technology Fast 500™ – a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies in North America.

Stockholm & Washington, D.C. – November 25, 2024 – InnSpire, the leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, has announced that its innovative AI-powered InnSpire ONE platform was named as a finalist in the 2024 TechOvation Awards, presented […]

Significant upcoming privacy updates from Apple are coming in December and they will impact email marketing strategies. For hotel marketers, these changes are crucial as they will alter how engagement metrics like email opens and clicks are tracked. Understanding and adapting to these updates is essential for maintaining effective communication with guests, ensuring personalized experiences, […]

As luxury hospitality evolves, guest expectations are shifting toward a deeper appreciation for sustainable practices and thoughtful details that elevate the experience. John Roberts, President and CEO of Empyrean INTL, shares how the company navigates these trends, offering insights that resonate with hoteliers aiming to enhance their guests’ stay through luxury linens that balance opulence […]

As we wrap up this year, we’re uncovering some fresh insights into the travel dynamics of 2024 and catching glimpses of how they might ripple through 2025. Imagine this: two out of three of us have either met or exceeded our travel goals this past year. What comes next, you ask?

Now I bet you’re wondering, excuses for what? Excuses for not jumping in the deep end with the financials in your hotel career. What’s your imagination telling you that’s wrong in your hotel that holds you back from owning your departmental expenses and payroll? What is the magic fairy dust that someone dumped on you […]

This holiday season, Hilton and Universal Pictures invite travelers, fans and movie lovers alike to experience the magic of Oz with a spectacular, spellbinding suite at New York Hilton Midtown, where they can ‘Stay Like’ Wicked in celebration of the film’s release. With Universal Pictures’ new cinematic event only in theaters, guests can enter the […]

The new Members combine a wide range of profiles with diverse backgrounds and types of business: Destination Management Organizations (DMOs), for-profit companies, associations and NGOs, universities and other profiles. In terms of geographical distribution, they come from 16 different countries, representing all the regions: 5 from Africa, 8 from the Americas, 2 from Asia and […]

The week was expected to be strong, but calendar shifts slowed U.S. hotel performance and created almost flat revenue per available room (RevPAR) for the week ending 16 November 2024 (+0.4%). Occupancy increased 0.9 percentage points (ppts), while average daily rate (ADR) declined 1.1%. Three notable calendar shifts occurred – two negative and one positive.

Canada’s October hotel average daily rate (ADR) exceeded CAD200 for the first time on record, according to data from CoStar. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.

Having a strong environmental, social and governance (ESG) strategy has become essential for hospitality. While the policies that a hotel enacts must pervade all operations and the corporate company, one particular area that presents challenges is the procurement department, wherein the latest explainer article from Amazon Business addresses three of these as well as three […]

This article is my plea to chefs, restaurateurs and hoteliers to think about a culinary style that has yet to be properly expressed within a dining business entity. The idea is to explain that, yes, there is a lucrative opportunity here for being a trendsetter. Let’s start carving…

There used to be a time when hotel revenue managers simply had to look at predicted demand and keep an eye on competitors’ rates to optimize pricing.

The U.S. hospitality market remains as dynamic as ever. As 2025 draws near, here are some of the key trends we are monitoring closely:

ARRIVE by Palisocietyis set to expand its national portfolio in early 2025 with the debut of the all-new ARRIVE Albuquerque. Set in the downtown core of New Mexico’s largest city, ARRIVE Albuquerque will be the fifth hotel in the ARRIVE by Palisociety portfolio, sitting alongside ARRIVE locations in Austin, Texas; Wilmington, N.C.; Memphis, Tenn.; and […]

Peachtree Group ("Peachtree") celebrated the groundbreaking of a new 171-room studio-suite Residence Inn by Marriott in downtown San Antonio, Texas, near the Riverwalk, set to open in the second quarter of 2026. This development brings an upscale, extended-stay option to the vibrant San Antonio market, offering visitors a combination of comfort, modern amenities and prime […]

Cincinnati, Ohio will soon unveil its latest addition to the Tribute Portfolio Hotel by Marriott collection with the opening of the much-anticipated Hotel Celare - a modern, sophisticated retreat located at 310 Straight Street - in The District at Clifton Heights. Nestled across from the University of Cincinnati and a short drive from downtown, the […]

HotelKey, a leading all-in-one cloud-based system for hotel operations, announced today that IHG Hotels & Resorts has named the company’s technology platform as its first approved cloud-based Property Management System (PMS) solution for limited-service brands in the United States and Canada.