Holiday Inn Express & Suites, Huntsville ON

ID: PHD0014
Hotel Management Consulting Through Pandemic Recovery (2020–2021)
Provided hotel management consulting services for the Holiday Inn Express & Suites in Huntsville, Ontario, with a focus on navigating operations during the critical COVID-19 period in 2020 and 2021. The engagement included hands-on support across day-to-day operations, financial performance monitoring, and cost control measures to preserve cash flow during periods of reduced demand.
Led strategic adjustments in marketing and sales to capture available leisure and drive-to market segments, while adapting pricing and revenue management strategies to rapidly changing market conditions. The mandate also involved implementing operational efficiencies, staffing optimization, and compliance with evolving health and safety protocols.
Through proactive management and targeted strategy, the hotel was able to stabilize performance, maintain operational continuity, and position itself for recovery as market conditions improved.