NEWS

Managing High Hotel Staff Turnover? How Venue Booking Software Can Help In the hospitality industry, staff turnover is a constant challenge. The fluid nature of hotel operations often leads to high employee turnover rates. In fact, findings from Deloitte have revealed hospitality to have one of the highest turnover rates of any industry, with some […]

DALLAS, TX—March 27, 2025—Unifocus, a leader in hospitality workforce and operations solutions, today announced Inventory, a new module designed to help hotels easily track reusable items, oversee supplies for preventive maintenance and get clear insight into material costs. Built for both single properties and multi-location brands, Inventory helps hoteliers streamline their operations while ensuring guests […]

Inntopia, the leader in unified booking engine technology, announces a new integration with Cloudbeds, the innovative leader in hospitality management technology. The partnership will allow resorts and hotels using the Cloudbeds PMS to sell their lodging inventory alongside inventory from any other system they operate in a single, unified booking engine and call center application.

It feels like summer is on the way, so now is the time to invest in a digital strategy that focuses on seasonal menus, guest experiences and mobile ordering that delivers greater efficiency and satisfaction on both sides of the menu (for staff and guests) and ensures you will be basking in summer profits!

Hospitality Financial and Technology Professionals (HFTP®) is pleased to announce the Headliner session lineup for the 2025 Hospitality Industry Technology Exposition and Conference (HITEC®). The highly anticipated conference is poised to provide groundbreaking insights and inspiration for technology enthusiasts and industry leaders. This year’s standout headliners include Todd Buchholz, a distinguished economist, Harvard professor, former […]

Matthew Ward, Founder of Hotelios Consulting, a UK-based hospitality consultancy, highlights the challenges faced by hotel management teams when handling IT-based projects in-house, and how engaging external consultancy services can offer cost-effective and efficient solutions.

Motel One celebrates the opening of its 100th hotel in Munich, a key moment in its development. At the same time, the brand continues to expand in Europe and the United States, with several upcoming projects, notably in France, the UK and Portugal.

Hotel experiences have become increasingly tailored. Preferences remembered, services preempted, journeys smoothed out by systems that learn as guests move. AI and data analytics make all this possible, but they also raise an unavoidable question: what’s the cost of personalization?

Recently, I wrote an article about the customer service farce. One of several examples I shared was the line we often hear when calling customer support: “Your call is very important to us.” When we hear it, we hope it’s true. We hope it means that the company is going to respect our time, that […]

Radisson Hotel Group followed up on a historical 2024 – its strongest ever year in signings and openings – with the successful (re)opening of Radisson Collection Hotel, Berlin and a flying start to 2025. With a plan to add over 37,000 rooms to its portfolio through signings, expansion is continuing across key markets in Europe […]

The World Travel & Tourism Council (WTTC) is delighted to welcome Cogito Strategies, a hospitality and tourism consultancy expert, as a Regional Member.

Shiji Group launched the bold rebranding, powering its presence in global hospitality tech at this year’s ITB in Berlin. This change is more than a new look—it represents a repositioning of the company across global hospitality technology markets. With 10 products spanning all areas of hotel operations, Shiji’s new brand identity and restructured product portfolio […]

Built in 1957, the Flamingo Resort & Spa, is a legendary oasis in the heart of Sonoma Wine Country that was historically a place to mingle and leave the pressures of everyday life behind while experiencing a different side of California. Over half a century later, under the wings of Pyramid Global Hospitality and Palm […]

Allen Gross, Chairman of GFI Hospitality, announc­­­es today the transition of the former James NoMad Hotel to Hotel Seville NoMad, joining The Unbound Collection by Hyatt. Following the transition and an upcoming property refresh, Hotel Seville NoMad will introduce an elevated guest experience in the heart of New York’s vibrant NoMad district along with a […]

Rancho Cucamonga welcomes a new era of hospitality with the grand opening of Sanctity Hotel, a Tapestry Collection by Hilton™. The boutique 68-room property opens April 3, bringing together luxury accommodations, elevated wellness offerings, and the city’s first rooftop bar and dining experience, Durango Cocina & Rooftop.

Roch Dog, the independent certification body for dog-friendly hotels, is thrilled to announce the launch of the 2026 Roch Dog Friendly Hotel Awards, a new global initiative to seek out and celebrate the hotels setting the standard worldwide. The awards will recognize unparalleled service, exceptional amenities, true canine inclusivity, impactful community engagement, creative marketing, and […]

Today, AC Hotel Pasadena officially opened its doors, welcoming guests and locals to experience a seamless blend of European-inspired sophistication and contemporary comfort in the heart of Pasadena’s Playhouse Village. This addition to the globally recognized AC Hotels by Marriott brand offers an inviting and design-forward retreat for business and leisure travelers alike.

Hyatt Hotels Corporation (NYSE: H) today announced plans to further strengthen its leadership position in the lifestyle hospitality segment across Europe, Africa and the Middle East (EAME), with the planned opening of 14 new lifestyle hotels by 2027.

This viewpoint explores the growing scarcity of human labor in hospitality and how automation, robotics, and AI (especially agentic) may redefine the nature of service. The paper argues that human workers could evolve into a luxury feature in an increasingly automated environment by drawing on examples from art, spirituality, and emerging workplace trends. Three potential […]

Now Now NoHo, an innovative sleeper cabin hotel located on Bowery in the heart of NoHo, New York City, debuts today as a transformative boutique experience for solo travelers. Now Now NoHo offers 180 small but thoughtfully designed sleeper cabins that combine the nostalgia of European train cars with the ingenuity of Japanese capsule hotels. […]