NEWS

Let’s face it: technology investments can be expensive. That’s why it’s so important for hoteliers to make sure you choose partners that will ultimately increase your bottom line and advance your mission to create amazing guest experiences.

When I asked Andrew Rubinacci to describe the early days of his illustrious hospitality career, his answer was one you might not expect—“I was a guinea pig,” he’ll say with a smile. “I was, quite literally, the first revenue manager at InterContinental Hotels Group (IHG).”

As I sat across a video call interviewing Arian Lewis, one of the founders behind Kiln, a lifestyle-focused coworking brand, I couldn’t help but notice the perfectly curated room in the background behind him. I had recently visited that very Salt Lake City Kiln location and was impressed not only with the beauty of the […]

The hotel transaction market continues to face significant headwinds. Investors are still concerned about the prohibitive cost of debt, and with the chances of a summer rate cut from the Fed becoming slimmer, expensive debt may remain for the foreseeable future. Additional challenges to getting deals done are the bid-ask spread, rising operational costs, and […]

Many hotels collect guest data with the guest’s permission but how many truly use it effectively?

Newly retired hospitality icon Eric Danziger, who may be best remembered as the only CEO of Trump Hotels who wasn’t a Trump family member, recently spoke with LODGING about his career climb from Fairmont San Francisco bellman to CEO of Starwood Hotels, Wyndham Hotel Group, and, of course, Trump Hotels. However, as he mentioned while […]

There’s a saying about maps: “You can’t use an old map to explore a new world.” And the current hotels and resorts space is a new world. 21% of hoteliers said that the most important near-term goal of technology is transforming business processes and operating models. Technology is finding its way into every stage of […]

If you’re currently looking at applying to college programmes in hospitality management, you’ve probably already asked yourself this question: What can I do with a bachelor’s degree in hospitality? There isn’t one single answer. As the student profiles in this article will demonstrate, a hospitality degree can open up a vast range of career paths […]

Pyramid Global Hospitality – the powerhouse hospitality company behind inspired collections like Benchmark Pyramid Luxury & Lifestyle and Hamilton Pyramid Europe – is pleased to announce the launch of their new brand, Hospitality@WORK, dedicated to creating and managing curated office communities.

Extended Stay America®, the leading mid-priced extended stay hotel brand in the United States, announced today the opening of the Extended Stay America Premier Suites® Fort Myers - Airport in Fort Myers, Florida. Turnstone Group developed the property, which Sandpiper Hospitality will manage.

The World Travel & Tourism Council (WTTC) together with IC Bellagio and Members of the private Travel & Tourism sector, has launched a new consumer focussed initiative helping travellers understand how they can discover the world sustainably.

Sojern, the leading digital marketing platform built for travel, today announces its suite of Guest Experience Solutions are now available in Europe. The launch will kick off in Spain, Italy, the United Kingdom and Ireland, with France and Portugal to follow. In 2023, Sojern acquired VenueLytics, hospitality’s most integrated guest experience platform, and incorporated VenueLytics’ […]

Me want cookie! Or at least Cookie Monster does, but do we or do we not want cookies? Like Cookie Monster, we have shown an insatiable appetite for cookies but perhaps, our messed eager consumption has led us here.

Parking is a critical source of revenue for airports. Yet, many operators continue to rely on a one-size-fits-all approach to parking rates, often ceding revenue opportunities to public transportation and ride-sharing services. IDeaS, a SAS company and the world’s leading provider of revenue management software and services, announced today that Ace Parking at Phoenix Airport […]

Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, announced a new partnership with Woby, a self-order and pay web app that simultaneously connects with existing POS and PMS platforms. Stayntouch now integrates with Woby’s customizable web app, allowing for real-time POS and PMS synchronization.

Today’s hotel and event salespeople work in completely different environments than most of their leaders experienced. Meeting and event booking sites have created a flood of leads, which can be overwhelming for those working in a sales role equipped and staffed for the era when leads came in by phone or website inquiry forms.

Nestled in 300 acres of pristine Vermont countryside, Twin Farms is located in bucolic Barnard, Vermont, about 90 minutes from Burlington, three hours from Boston, or five from New York City. Twin Farms Stays are reserved for adults only and are inclusive of all meals, fine wines and spirits, as well as all activities and […]

Cloudbeds, the premier hospitality management software platform, and Cendyn, a global integrated hotel technology and services company, have today announced a strategic partnership dedicated to driving revenue growth for hoteliers.

There’s nothing more painful than putting hours of work into an email strategy that doesn’t deliver a decent return on investment (ROI). That’s why we’ve gathered the top-performing hotel and e-commerce email strategies you can easily implement today.

Everhome Suites Continues to Grow with its Third Opening and Over 60 Hotels in the Pipeline